Last Updated: 6/5/2026
Thank you for shopping with By Grace Alone!
Many of our products are made to order specifically for each customer. This allows us to offer a wide variety of products, colors, sizes, and designs while reducing waste and maintaining product quality.
Most orders begin processing shortly after purchase.
Because our products are made to order, processing times may vary depending on:
Product type
Order volume
Seasonal demand
Inventory availability
Production requirements
Carrier conditions
Most orders are processed and shipped within 2–10 business days.
During holidays, sales events, product launches, peak shopping seasons, supply chain disruptions, or unusually high order volumes, processing times may extend beyond normal estimates.
In rare circumstances, processing may take up to 14 business days or longer.
We will make every reasonable effort to process and ship orders as quickly as possible.
Once an order has shipped, delivery times depend on the shipping carrier selected and the destination.
Typical domestic shipping times are:
Standard Shipping: approximately 3–7 business days
Expedited Shipping: varies by carrier and destination
Shipping estimates are not guaranteed delivery dates.
Carrier delays may occur due to:
Weather conditions
Holidays
Peak shipping periods
Transportation disruptions
Customs processing
Circumstances beyond our control
Once your order ships, you will receive tracking information when available.
Customers are responsible for monitoring tracking updates and ensuring that the shipping address provided at checkout is accurate.
By Grace Alone Design Co. is not responsible for delays, losses, or additional costs resulting from incorrect or incomplete shipping information provided by the customer.
If an order is returned due to an incorrect address, additional shipping charges may apply before reshipment.
Once a package has been transferred to the shipping carrier, delivery is subject to the carrier's operations.
If tracking indicates that a package has been delivered, By Grace Alone Design Co. is not responsible for theft, loss, or damage occurring after carrier-confirmed delivery.
Customers are encouraged to contact the shipping carrier directly regarding delivery-related issues.
We may assist with carrier investigations at our discretion.
International shipping times vary significantly by destination.
Customers are responsible for any applicable:
Customs duties
Import taxes
VAT
Brokerage fees
Other government-imposed charges
These charges are not included in product or shipping prices unless otherwise stated.
International delivery delays may occur due to customs processing, local postal systems, or international transportation disruptions.
Some orders may arrive in separate shipments depending on product availability, fulfillment location, or manufacturing requirements.
If this occurs, separate tracking information may be provided.
For questions regarding your order, please contact:
For general store inquiries:
Thank you for supporting a small business.
Every order helps support the mission of By Grace Alone Design Co., and we are grateful for your support!
